Shawl Tenun

SHIPPING & DELIVERY

• We aim to deliver the Product to you at the place of delivery requested by you in your Order and the delivery time indicated by us at the time of your order checkout (as updated in the Order Confirmation).
• We shall notify you if we expect to be unable to meet our estimated delivery date, but, to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.
• Please note that it might not be possible for us to deliver to some locations in which event, we will inform you using the contact details that you provide to us when you make your Order and arrange for cancellation of the Order or delivery to an alternative delivery address.
• We deliver in our standard packaging.
• All risk in the Product shall pass to you upon delivery, except that, where delivery is delayed due to a breach of your obligations under a Contract, risk shall pass at the date when delivery would have occurred but for your breach. From the time when risk passes to you, we will not be liable for loss or destruction of the Product. Any breach of obligations by you, might impact your ability to shop on SAWARI in the future.
• If there is any damaged/defective condition or wrong items delivered, kindly contact us at our contact number of email and such issues must be reported to us within three (3) days of the delivery. SAWARI shall reserve the right to request for any photo evidence and/or to request you to bring the said damaged/defective or wrong item to our store in its original packaging together with the original receipt, original packaging, tags and labels that come with it for our inspection.